EPA Online Guide

How to use EPA to check staff access, grant access for new staff or existing staff, remove access for staff no longer at your school or kura etc.

EPA is only available for use by the school sector.

How do I check what access staff at my school or kura have?

The following steps describe how a registered EPA authoriser can check what access staff at their school or kura have. 

Step 1:

Logon to EPA  Logging on to EPA will direct you to the “Your Users” page.  This is a list of all people who have an Education Sector Logon (ESL) account associated with your school.  Find the person on “Your Users” list whose access you want to check.  Note that you may need to click through the page numbers at the bottom left if your school has lots of existing staff with an Education Sector Logon account. 

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Step 2:

Click on the green View button next to the user’s name.  This will take you to the Existing User Details page for that staff member.  If a role is listed in the Current Role(s) field, then the user will have access to that Application. In the example below the user has access to ENROL as a school administrator. If there are no role details listed in the Current Role(s) field under the user’s Existing User Details, then the user does not have access to any Applications currently.

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How do I remove all access for staff that no longer work at my school or kura?

Step 1:

Logon to EPA  Logging on to EPA will direct you to the “Your Users” page.  This is a list of all people who have an Education Sector Logon (ESL) account associated with your school.  Find the person on “Your Users” that no longer works at your school or kura. There is a column on the 'Your Users" screen called deactivate. Select the check box in this column for that person. Repeat this step for any other staff in Your Users list that have left your school or kura.  The example screenshot below shows three users that have been selected for deactivation:

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Step 2:

Select the Request Deactivate Green Button at the bottom of the Your Users Screen. This will submit your EPA deactivation requests for all the staff that you selected in Step 1 to the Education Service Desk.

Step 3:

The Education Service Desk will process your EPA requests within 3 working days. This will remove all access from these users Education Sector Logon accounts for your school or kura. 

How do I add or remove a role for a staff member that is already on our list of users?

Step 1:

Logon to EPA  Logging on to EPA will direct you to the “Your Users” page.  This is a list of all people who have an Education Sector Logon (ESL) account associated with your school.  Find the person on “Your Users” that you want to add a role for.

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Step 2:

Click on the green View button next to the user’s name.  This will take you to the Existing User Details page for that staff member.  If the role you want to add to that person’s Education Sector Logon account is already listed in the Current Role(s) field, then there is no further action to take.  If the role you want to add is not listed, click on the green Request Change button.  This will take you to the Change Existing User Details page.

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Step 3:

If there are personal details that need to be updated, they can be updated on the Change Existing User Details page.  Note that you cannot change the greyed out fields on this page.  If you need to update any of the information in the greyed out fields on this page, then please contact the Education Service Desk who will advise what you need to do.  Once you are finished, or if you have nothing to amend, click on the green Next button.  This will take you to the Add/Remove Roles page.

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Step 4:

Click on caret on the right hand side adjacent to the name of the online service you want to add roles for.  This will expand that section and reveal all the roles that you can request for that service via EPA.  Place a tick in the checkbox on the right-hand side of the role(s) you want to add.  Once you have selected all the roles you want to add, click on the tab labelled (4) Sign and Submit.  This will take you to the Sign and Submit page.  Note that from this page you can also request the removal of an existing user role by removing a tick from the checkbox next to an existing role.  The screenshot below shows a request to add both the e-asTTle School User (teacher) and e-asTTle School Administrator roles:

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Step 5:

Click on the blue Sign and Submit button near the bottom left of the page.  Note that the request is not submitted until you click on the Sign and Submit button.

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How do I request access for a staff member that is not on my list of existing users?

Step 1:

Logon to EPA  Logging on to EPA will direct you to the “Your Users” page.  This is a list of all people who have an Education Sector Logon (ESL) account associated with your school.  To create a request for someone that is not on your user list, click on the green Create New User Request button near the top left hand side of the page.  This will take you to the Enter New User Details page.

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Step 2:

Enter in the personal details of the person you are submitting the request for.  Fields that are marked with an asterisk are compulsory.  Note that you must enter in the correct date of birth as it appears on their evidence of identity in the following format: dd/mm/yyyy e.g. 20/11/1984.  Once the personal details have been entered, click on the green Next button.  This will take you to the Add/Remove Roles page.

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Step 3:

Click on caret on the right hand side adjacent to the name of the online service you want to add roles for.  This will expand that section and reveal all the roles that you can request for that service via EPA.  Place a tick in the checkbox on the right-hand side of the role(s) you want to add.  Once you have selected all the roles you want to add, click on the tab labelled (4) Sign and Submit.  This will take you to the Sign and Submit page.  The screenshot below shows a request to add e-asTTle school user (teacher access) and PaCT access:

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Step 4:

Click on the blue Sign and Submit button near the bottom left of the page.  Note that the request is not submitted until you click on the Sign and Submit button.

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EPA Application Support

The Education Service Desk support the EPA Application and they are available Monday to Friday, between the hours of 7:30am and 5:30pm;

Phone: 0800 422 599

e-mail: service.desk@education.govt.nz