Attendance Service Application Information

Support information for schools and kura about the Attendance Service Application (ASA).

Absence referrals from a school to the Attendance Service must be made through the Attendance Service Application (ASA). The Attendance Service Application records unjustified absence referrals and non-enrolment notifications from schools.

School staff must use their own ESL user account with the Attendance Service School Role to be able to access the Attendance Service Application.

Making absence referrals

To make absence referrals to the Attendance Service, you’ll need to use the Attendance Service Application (ASA) and have an Attendance Service Provider.

List of attendance service providers by region

Once a referral is generated in the Attendance Service Application, it goes straight to the Attendance Service Provider who will allocate the referral to an Attendance Advisor or Kaiāwhina for action.

When to lodge an unjustified absence referral

If a student has been unjustifiably absent, without satisfactory explanation, and your school has been unable to return the student to school, then log on to ASA and lodge an unjustified absence referral.

Once lodged, the referral is sent directly to the Attendance service provider who will allocate the referral to the appropriate Attendance Advisor or Kaiāwhina for action.

Application Link

The Attendance Service Application (ASA) logon link for schools is at: https://attendance.education.govt.nz/Shared/Applications/Attendance/StudentSearch.aspx

Application Role

School staff must use their own ESL user account with the Attendance Service School user Role to be able to access the Attendance Service Application.

Role nameDescription
School user Principals and School Administrators

How do I get access to ASA?

Step 1

Please contact your school’s ESL Authoriser/Delegated Authoriser to have the appropriate role assigned to your ESL user account, or to receive an email invitation for a new ESL user account (if you do not have one), the accept an invite process is available here

If you are not sure who your ESL Authoriser/Delegated Authoriser(s) are then please check with a colleague, your principal or manager. 

Step 2

Your school's ESL Authoriser/Delegated Authoriser will assign the ASA School role to you in the ESL Online Tool. If you receive an e-mail invite you will need to accept it, the accept an invite process is available here

The Resourcing Contact Centre also need to configure your account within ASA before your access will work. This will be completed within 1-3 working days.

How do I logon to ASA?

School staff must use their own ESL user account with a valid Attendance Service School Role to be able to access the Attendance Service Application.

1. Click on the Application Logon Links at the top of this screen and select Logon to Attendance Service - Schools.  

OR

     Click on the Attendance Service Application (ASA) logon link for schools here:  https://attendance.education.govt.nz/Shared/Applications/Attendance/StudentSearch.aspx

2. You will be taken to the Education Sector Logon screen.

3. Enter your ESL Username and ESL Password and then select the Logon button.

4. You will be taken to the homepage of the Attendance Service Application.

Support

Further information about Attendance Service Application is on the Education.govt.nz website.

For Attendance Service Application (ASA) support, contact the Resourcing Contact Centre

For Education Sector Logon (ESL) support, contact the Education Service Desk