There has been an important update to SMSs and the way that they connect to the national student index (NSI). For this change to take effect, all users who manually update their SMS will need to update the software on their systems to the latest versions available. If your service does not update your SMS to the latest version, you will not be able to connect to the NSI and assign national student numbers (NSNs) to children. If you are unsure about how to update to the latest version of your SMS please contact your SMS provider.
Users who use ELI Web or other cloud-based software do not need to update their SMS as it will update automatically.