Update my Account Password

Detailed instructions for users, who get their account reset by the Education Service Desk, on how to use the temporary password to update their account password.

Password Requirements

Education Sector Logon passwords are valid for 365 days.

Education Sector Logon passwords must meet these minimum requirements;

  • Your password must be at least seven (7) characters long
  • Your password must contain at least one character from three (3) of the following categories;
    • Lowercase characters (a-z)
    • Uppercase characters (A-Z)
    • Digits (0-9)
    • Punctuation & Special characters (! @ # $ % ^ & * ( ) _ - , . < > ? / | \ } ] { [ = ` ~ ; : " ')

Education Sector Logon passwords must also meet these rules;

  • Education Sector passwords must not include personal details from your account, e.g. User ID, Given Name and/or Family Name.
  • Education Sector passwords cannot be an exact match to any of your previous 12 Education Sector Logon passwords.
  • Education Sector passwords must not be able to be easily guessed.

How do I update my Account Password?

This process shows how an Education Sector Logon user, who has had their account reset by the Education Service Desk, uses the temporary password to update their account password so they can access their Education Sector Applications again.

Make sure you have your Education Sector Temporary Password e-mail from the Education Service Desk available to follow this process.

Go to the Education Sector Logon

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Education Sector Logon Screen

Enter your Education Sector Logon User ID and temporary password (from the Education Sector Temporary Password e-mail) and select the 'Logon' button

You will be taken to the Change Password Screen

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Change Password Screen

In the Old Password field put the temporary password (from the Education Sector Temporary Password email).

Create your new permanent password in the New Password field. 

Re-enter your new permanent password in the Confirm New Password field

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Change Password Screen - Password details entered

If your password details are entered correctly and meet all of the password requirements you will be advised your password change is successful.

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Change Password Confirmation Screen

You can now use your new permanent password immediately for all the Education Sector Applications you have access to. 

Education Sector Logon Application URLs

The Logon URLs for all ESL Applications are available here