Detailed instructions for users, who get their account reset by the Education Service Desk, on how to use the temporary password to update their account password.
Education Sector Logon passwords are valid for 365 days.
Education Sector Logon passwords must meet these minimum requirements;
Education Sector Logon passwords must also meet these rules;
This process shows how an Education Sector Logon user, who has had their account reset by the Education Service Desk, uses the temporary password to update their account password so they can access their Education Sector Applications again.
Make sure you have your Education Sector Temporary Password e-mail from the Education Service Desk available to follow this process.
Go to the Education Sector Logon
Enter your Education Sector Logon User ID and temporary password (from the Education Sector Temporary Password e-mail) and select the 'Logon' button
You will be taken to the Change Password Screen
In the Old Password field put the temporary password (from the Education Sector Temporary Password email).
Create your new permanent password in the New Password field.
Re-enter your new permanent password in the Confirm New Password field
If your password details are entered correctly and meet all of the password requirements you will be advised your password change is successful.
You can now use your new permanent password immediately for all the Education Sector Applications you have access to.
The Logon URLs for all ESL Applications are available here