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Review the table below to identify who can best support you with managing your ESL account.

For school users who would like to:

  • Modify your access to ESL applications
  • Update your personal details (based on Evidence of Identity documentation)
  • Unlock your account
  • Reset your password
  • Recover your username 
Contact your school’s delegated authoriser.
For all other users, or other request types.

Contact the Education Service Desk:

Phone: 0800 422 599 (available Monday to Friday, 7:30am to 5:30pm)