If you are having trouble logging in, then there are self-service functions that you can access for help. In some cases, you may need to contact your school Delegated Authoriser or the Education Service Desk.
If you have forgotten your username or password, then you can use the following self-service functions for assistance:
If your ESL account is locked, you will be notified by email. You can unlock your account by following the Forgotten Password self-service link, or you can contact your school Delegated Authoriser or the Education Service Desk.
To view your user account details access ESL Self Service here;