Logon Support

If you are having trouble logging in, then there are self-service functions that you can access for help. In some cases, you may need to contact your school Delegated Authoriser or the Education Service Desk.

Forgotten username or password

If you have forgotten your username or password, then you can use the following self-service functions for assistance:

  • Forgotten password, to request a password reset via email. Your security questions will need to be set up to use this function. 

Locked account

If your ESL account is locked, you will be notified by email. You can unlock your account by following the Forgotten Password self-service link, or you can contact your school Delegated Authoriser or the Education Service Desk.

ESL Self Service 

To view your user account details access ESL Self Service here;

https://identity.education.govt.nz/ui/selfservice/home